CARA'S TIPS
WAEC · NECO

Office Practice: every topic

13 lessons, each taught from the very basics with worked examples and practice questions.

1. Meaning, functions and importance of the office, layout, organisation, personnel and principles
The office & its organisation · WAEC, NECO
2. Departments and their functions, organisational structure and the organisational chart
Departments & organisational charts · WAEC, NECO
3. Manual and electronic office equipment, choice, care and maintenance
Office equipment · WAEC, NECO
4. The receptionist, visitors, documents at reception and telephone handling
The reception & telephone · WAEC, NECO
5. Enquiry, quotation, order, invoice, credit and debit notes, statements, receipts and stores documents
Office documents · WAEC, NECO
6. Memos, business letters, notices, minutes, circulars and email
Office correspondence · WAEC, NECO
7. Methods of payment, cheques and the imprest (petty-cash) system
Payments & the imprest system · WAEC, NECO
8. Wages and salaries, methods of remuneration, statutory deductions, PAYE and payroll
Wages, salaries & deductions · WAEC, NECO
9. Incoming and outgoing mail, mail-room equipment and delivery services
Mail handling · WAEC, NECO
10. Methods, systems and classification of filing, equipment and records management
Filing & records management · WAEC, NECO
11. Process, forms, barriers and means of communication and service providers
Communication · WAEC, NECO
12. Types of meetings, requirements, procedure, terms, officers and minutes
Meetings · WAEC, NECO
13. Report writing, presenting data, and information: types, uses, sources and storage
Report writing & information · WAEC, NECO
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The Cara's Tips app teaches every topic from the very basics, with quick checks, worked examples and exam practice. It works offline.
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