CARA'S TIPS
Commerce · Lesson 4

Documents, terms of trade, credit and means of payment

JAMBWAECNECO

What the syllabus asks

JAMB: 5 Purchase and sale of goods: procedure and documents used (enquiry, quotation, order, invoice, proforma invoice, statement of accounts, indent, consular invoice, bill of lading, certificate of origin, consignment note, etc.); terms of trade (trade discount, quantity discount, cash discount, warranties, C.O.D., C.I.F., F.O.B., E.&O.E., etc.); terms of payment: cash and credit (types, merits and…

WAEC: Purchase and sale of goods (procedure; documents: letter of enquiry, quotation, catalogue, price list, order, advice note, delivery note, invoice, debit note, credit note, statement of account, receipt; terms: trade, cash and quantity discounts, CWO, COD, E&OE, ex-works, loco, franco, carriage paid/forward; means of payment: cash, cheque, bank draft, money and postal orders, transfers, cards,…

NECO: Purchase and sale of goods (procedure; documents: letter of enquiry, quotation, catalogue, price list, order, advice note, delivery note, invoice, debit note, credit note, statement of account, receipt; terms: trade, cash and quantity discounts, CWO, COD, E&OE, ex-works, loco, franco, carriage paid/forward; means of payment: cash, cheque, bank draft, money and postal orders, transfers, cards,…

What you will learn

Key points

Start here: The procedure in buying and selling

Mr Bello runs a provisions shop in Ilorin and wants to buy 50 bags of sugar from a distributor in Lagos. From his first letter to his final payment, each stage produces a document. Figure 1 shows the sequence.

  1. Enquiry. The buyer sends a letter of enquiry (or e-mail, phone call or online message) to several suppliers, asking about prices, quality, discounts, delivery dates and terms of payment. A routine enquiry asks for a catalogue or price list; a specific enquiry asks about particular goods.
  2. Quotation. Each supplier replies with a quotation, price list or catalogue, sometimes with samples. A tender is a written offer made in response to an invitation, common in government purchases.
  3. Order. The buyer compares quotations and sends an order to the chosen supplier, stating quantity, description, price, delivery and payment terms. An order is an offer; when the seller accepts it (an acknowledgement or simply dispatching the goods), a legally binding contract exists.
  4. Acknowledgement. The seller acknowledges the order and may give a delivery date.
  5. Dispatch. The seller sends an advice note telling the buyer goods are on the way. Goods travel with a delivery note (signed by the buyer as proof of delivery) and, if sent by a carrier, a consignment note or waybill.
  6. Invoice. The seller sends the invoice, the bill for the goods.
  7. Adjustments. If goods are returned or overcharged, a credit note is sent; if undercharged, a debit note.
  8. Statement of account. At the end of the month the seller sends a statement summarising invoices, credit notes, debit notes and payments, and showing the balance due.
  9. Payment. The buyer pays by transfer, cheque, draft or cash.
  10. Receipt. The seller issues a receipt.

In a cash sale in a shop, many stages merge: the customer enquires orally, sees the price, pays and receives a receipt at once.

Worked example 4.1 (JAMB-style)

The document a buyer sends to a seller asking for the price and terms of goods is

A. quotation B. letter of enquiry C. invoice D. advice note

Answer: B. The quotation is the seller’s reply.

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Practice questions

1. A letter of enquiry is sent by the
  1. buyer to the seller asking about prices and terms
  2. seller to the buyer
  3. bank to the buyer
  4. carrier to the seller
Show answer

A: buyer to the seller asking about prices and terms
The seller replies with a quotation.

2. A catalogue is
  1. an order
  2. a receipt
  3. a bill of exchange
  4. a booklet describing goods with pictures and prices
Show answer

D: a booklet describing goods with pictures and prices
Used by mail-order and wholesale firms.

3. An invoice is sent by the seller to
  1. correct an overcharge
  2. order goods
  3. inform the buyer of goods sent and the amount due
  4. acknowledge payment
Show answer

C: inform the buyer of goods sent and the amount due
It is a bill.

4. A credit note is issued by the seller when
  1. payment is received
  2. the buyer has been overcharged or has returned goods
  3. the buyer has been undercharged
  4. goods are dispatched
Show answer

B: the buyer has been overcharged or has returned goods
A debit note covers undercharges.

5. A statement of account shows
  1. a summary of transactions and the balance owed
  2. only cash sales
  3. goods in a warehouse
  4. a quotation
Show answer

A: a summary of transactions and the balance owed
Sent periodically to credit customers.

Key words

Letter of enquiry
A letter from a prospective buyer asking for information on goods, prices and terms.
Quotation
A seller’s reply stating the price and terms on which goods will be supplied.
Catalogue
An illustrated booklet or web page describing a seller’s goods, usually with prices.
Price list
A list of goods and their current prices, issued to customers.
Order
A document by which a buyer requests the supply of goods on stated terms.
Advice note
A document sent to inform the buyer that goods have been dispatched.
Delivery note
A document that accompanies goods, signed by the buyer on receipt.
Consignment note
A document accompanying goods sent by road or rail, giving details for the carrier.
Invoice
A document from the seller showing goods supplied, prices, discounts, VAT, total and terms of payment.
Proforma invoice
An invoice sent in advance, e.g. as a quotation or where payment is required before delivery; it is not a demand for payment.
Credit note
A document reducing the amount owed by the buyer, e.g. for returned goods or an overcharge; often printed in red.
Debit note
A document increasing the amount owed by the buyer, e.g. for an undercharge.
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